PLEASE READ

If you are confused at all we can troubleshoot in person, but we promise this app will make things easier once you get the hang!

STEP ONE: Access to Ballbutton

  • In order to book clinics, you need to have a Ballbutton account with us. If you have never played with us before you do NOT have an account and need to contact us (631-377-9623) to set one up — don’t try to do it on your own (we need to add you on our end or else you won’t get proper access).

  • NOTE: If you are visiting and only playing a couple times, don’t worry about booking yourself using the Ballbutton app...we’ll book for you. If you play 105 + clinics OFTEN - the app is a must.

STEP TWO: Logging In & Booking a 105 or Clinic

  1. Download Ballbutton App

  2. Assuming we created an account for you — you would have gotten an email from Ballbutton to make a password. If you didn’t or don’t remember just click forgot password — then check your email for the reset link.

  3. Once you are in, choose your preferred Location (Hither, Downs, Yacht Club)

  4. Click Lessons & Programs

  5. Choose the Date you want to play (keep in mind the calendar starts on a Monday not Sunday) AND/OR filter by the Clinic/105 you are trying to book.

  6. Once you found the clinic you want, click Book & Authorize Payment.

  7. To cancel, go to “My Bookings” and select the clinic you are trying to cancel. Once you have it open you should find an option to “Cancel the Booking” — click on that and be sure you have confirmation of the cancelation.

  8. Remember! We have a 24 hr cancelation policy. So as long as you cancel before that 24 hour mark it will let you in the app, but as soon as you are within the 24 hour window you won’t be able to cancel.

  9. You can also go to your profile in the app and change/update payment methods.

WHAT ABOUT LESSONS & PRIVATE 105s & COURT RENTALS?

  • You need to text us if you want to book a Lesson, Private 105, or Court Rental and we will book it for you.

  • You will see Lessons and Private 105s showing up on the app, BUT this is already someone else’s slot so if you try to book it you will be WAITLISTED. We need to create a new booking for you — so shoot a text, call, or do in person.

  • Same goes for recurring Lessons — DO NOT use the app — we need to create the chain.

  • To reiterate — the Ballbutton App is for booking your own Clinics & 105s…NOT Lessons, Private 105s, or Court Rentals….but you can use the app to see ALL your bookings (whether it’s a clinic, 105, lesson, or private 105).

  • Please don’t hesitate to ask for booking help if you need it!

THINGS TO KNOW WHEN YOU BOOK

  • We have a STRICT 24 hour cancellation policy. If for whatever reason you don’t cancel 24 hours before your lesson, clinic, or court rental you will be charged full price for the session.

  • There is no credit card fee on clinics, 105s, or lessons.

  • Memberships are NOT retroactive. Member rate starts the day you buy your membership.

  • Your membership is good for Hither, Downs, and Yacht Club.

  • Members have priority over guests AND are able to book clinics and lessons 1 day earlier (8 days vs. 7 days for clinics and court rentals).

  • ALWAYS text or call for Lesson and Private 105s bookings - don’t use Ballbutton for this. We answer messages between 7am - 6:30pm (if you text us before opening or after closing we will get back to you during said hours).

  • HITHER HILLS : 2145 Montauk Hwy (in between Goldberg’s & Shark Bar).

  • MONTAUK DOWNS: 331 Fairview Ave. (use the tennis parking lot, not the pool or golf lot).

  • MONTAUK YACHT CLUB : 58 Star Island Rd (Entrance is opposite Sam’s Star Island & Courts are behind the green and white villas).